My Shopping Cart

Subtotal
${{total.toFixed(2)}}
QUOTE


 

Frequently Asked Questions

Your Questions, Answered.

Ben Cobra

Getting Started

Planning a laser tag party, school event, vacation care activity or something a little different?

We've been running laser tag parties for over 25 years, so we've answered plenty of questions along the way!

Here you'll find everything you need to know about hiring Laser Tag in a Box — from choosing your equipment and setting up your games to delivery, payment and returns.

Still have a question? Give our friendly team a call on 1800 266 587. We're always happy to help!


It's easy! We deliver everything you need to run your own laser tag games, so there's no need for an instructor.


1. Choose how many people you'd like to play at once.

2. Select your tagger model and event date.

3. We deliver your equipment, ready for your event.

4. Unpack, switch on and play using our easy instructions and game ideas.

5. Pack everything back into the boxes for return.


That's it — simple, hassle-free fun!

 

Absolutely! Your equipment arrives ready to go. Simply turn on the taggers using the key provided, follow the step-by-step instructions and you're ready to play.

We also include game ideas and phone support if you need a hand.

That depends on how many taggers you hire. Our standard sets start at eight players, with larger packs available for groups of 12, 16, 20, 30 and more.

For larger groups, we recommend playing in a round-robin format. Players can swap in and out between games, giving everyone a chance to join the fun.

Need equipment for a particularly large event? Give us a call and we'll see what we can arrange.

Your hire includes the equipment and essentials needed to get your games underway. Depending on your package, this can include:

• Laser taggers and controllers.

• Spares and game props.

• Keys to switch the equipment on and off.

• Easy-to-follow setup instructions and game guides.

• Fully charged batteries and a battery charger.


Courier deliveries also include the return arrangements, so you don't need to organise your own return shipment.

There's no Wi-Fi or internet connection required, no downloads and no ongoing software fees. Just unpack, switch on and play!


Choosing Your Equipment

Which taggers are suitable for different ages?

We offer multiple tagger models to suit different ages and styles of play.

These are general weight and age recommendations to help you choose your equipment.

Fun Taggers

Ideal for ages 5–7

Lightweight and easy to use, Fun Taggers are a great option for younger players getting started with laser tag.


Approx. 1.6 kg · Up to 8 hours battery life

Striker Taggers

Ideal for ages 7–9

A step up for slightly older kids, with more range and features while remaining lightweight and easy to carry.


Approx. 1.8 kg · Up to 16 hours battery life

Awesome Taggers

Ideal for ages 9–11

With additional sensors, greater range and longer battery life, Awesome Taggers offer more features for players ready for a little extra strategy.


Approx. 2 kg · Up to 16 hours battery life

Royale Taggers

Ideal for ages 11+

Built with a metal body, our Royale Taggers, also known as Scorpions, are designed for teens & adults looking for a more immersive experience.


Approx. 2.2 kg · Up to 16 hours battery life


The weight depends on the tagger model you choose. Our taggers range from approximately 1.6 kg to 2.2 kg.

Fun, Striker and Awesome Taggers are made from lightweight, durable polycarbonate. Royale Taggers have a metal body and may feel heavier in the hands.

All our laser tag equipment ships fully charged and typically lasts 8-16 hours of gameplay. This is more than enough for most events. (Laser Tag in a Box rentals also include a battery charger, but most people never need to use it.)
 

The range of our laser taggers varies depending on the model and playing conditions.

  • Fun Taggers: Up to 50 metres in daylight, with the help of its peep sight.
  • Striker, Awesome & Royale Taggers: Up to 80 metres, even in bright sunlight, thanks to their integrated red-dot scopes.

Cloudier conditions and twilight can extend the range even further. Indoors, the range is more than enough for exciting games, and the taggers can be switched to indoor mode to help reduce infrared bounce.

 
Nope! We don’t use the traditional bulky vests. Since everyone’s different shapes and sizes, we’ve kept it simple and comfy. Some of our laser taggers have sensors just on the barrel, while others have sensors on the barrel plus a soft, adjustable headband. Easy and hassle-free!

Easy Theme vs Laser Tag Theme vs Royale Theme

Your taggers arrive pre-set with software settings to make getting started easy.

Depending on your package and controller options, game modes can include Team Elimination, Capture the Flag and other mission-style games.

Some packages also offer additional game modes and optional props, such as supply crates.


The Default for Vacation Cares and Fetes!

This setting makes setup quick and easy—no need for game prep, just jump straight into our simple “Team Elimination” game.

Sounds you’ll hear include: “tagged,” “deactivated,” and “You’re deactivated, return to base.”


The Default for Birthday Parties with Fun, Striker, or Awesome Taggers

This setting gives you a variety of game options, including “Team Elimination” and “Capture the Flag.”

Sounds you’ll hear include: “tagged,” “deactivated,” and “You’re deactivated, return to base.”


The Default for Teen, Tween & Adult Parties with Awesome or Scorpion Taggers

This setting gives you a variety of game options, with more immersive gameplay and sound effects. Add the optional “Supply Crate” for an extra challenge.

Sounds you’ll hear include: “hit,” “wound,” and “kill.”

Boys playing

Playing Laser Tag

You can create your own laser tag arena in a backyard, school oval, hall, camp or another suitable space. Choose an area with enough room for players to move around safely, along with hiding spots or barricades to make the games more exciting.

Get ideas for building your arena.

Absolutely! Our laser taggers are weather-resistant and built tough, so playing in the rain is totally doable. Just remember to keep the gear switched off and out of the rain when you're not using it to save the battery. That said, the equipment isn’t waterproof, so while a bit of rain is fine, they can’t be submerged in water.
 
Some of our clients have played laser tag in public parks after getting permission from their local Council. That said, if you’re after a private party vibe, the most fun usually happens right in your own backyard!
 
Yes—absolutely! Despite the name Laser Tag, there are actually no real lasers involved. The game is perfectly safe, and best of all, it’s seriously fun and exciting!

Instead of using paintball pellets or gel blaster ammo, laser tag uses an invisible infrared beam—just like the one in your TV remote. That means there’s no mess, no pain, and no need for protective gear like goggles.

In other words, Laser Tag uses harmless infrared beams (no paintballs or projectiles) so it’s completely painless and eye-safe. 
 
No, our laser tag rentals are designed for you to run the party yourself at your location. If you’d like one of our staff to come and run the event for you (available in South East Queensland), just give us a call at 1800 266 587 for a quote!

Team Setup: Red vs Blue

Half of your hired laser taggers will be set to the Red Team, and the other half to the Blue Team. Players can only tag members of the opposite team — Red tags Blue, and Blue tags Red.

When you turn the key, the taggers will automatically power up with the correct team settings. Easy!

Team Box

Quick Start Guides: How To Run Laser Tag Games

Ready to play? Your Laser Tag in a Box hire includes an easy-to-follow instruction guide to help you get your games underway.

Choose the guide that matches your package below.

Not sure which guide applies to your hire? Check your booking confirmation or give our friendly team a call on 1800 266 587.


Booking & Payments

Booking is easy! You can book online or get in touch with our team if you'd like a hand choosing the right equipment for your event.

Simply choose your tagger model, number of players and event date, then follow the booking instructions.

Not sure what you need? Give us a call on 1800 266 587 and we'll help you work it out.

We recommend booking at least 2 weeks before your event. This gives us time to check, prepare and dispatch your equipment so it arrives ready for your event.

If you're in a rural or regional area, you'll generally need to allow a little more time for delivery.

Planning something during school holidays? Book early! These are some of our busiest periods and popular dates can fill quickly.

Need a last-minute hire? Give us a call, text us or use the website chat and we'll check what's possible.

 

Standard hires are for one full day.

If your event is on a Saturday, you get Sunday free too. And when a public holiday falls immediately after your hire, you get that day free as well.

Need the equipment for longer? We also offer extended hire periods — just ask us for a quote.

 

A 50% deposit is required by the following business day to secure your booking.

The remaining balance is due 10 business days before your shipping date and must be paid before your equipment is dispatched.

 

Our cancellation terms depend on how far in advance you cancel.

For full details, please see our Terms and Conditions.

For larger events, we may be able to offer special pricing depending on the size and type of hire.

If you're organising a large school, community, corporate or other group event, give us a call and we'll see what we can arrange.


 
Yes! We have plenty of goodies available to make your party extra special. Think camo packs, hats, lollies (yum!), camo nets, and much more.

Shipping & Delivery

Deliveries typically occur between 9 am & 5 pm, 5 business days before your event. We use StarTrack, but they can’t provide an exact time. We aim to deliver a few days ahead of your event to allow for any last-minute issues.

Your boxes will be scheduled for collection the following business day after your event. Please ensure someone is available at the address you provide to sign for the delivery or collection.

Alternatively, we can arrange for you to collect or return the boxes at your local StarTrack depot. Let us know if you're interested in this option.

Yes, someone must be at the address to sign for the delivery and collection of the boxes; they cannot be left unattended. If you won’t be home, please provide an alternative address (e.g., a business address).

If you need to ship to a different address, please let us know before the equipment is dispatched, as we cannot change it once the shipment has left our premises.

No, all the necessary paperwork for your return shipment is included in the box. We will handle the courier booking for you, so you don’t need to arrange anything.

This service is included in the price. If you have any questions, feel free to call us.

 
If you book a laser tag rental for delivery within the Sydney, Melbourne, Brisbane, or Gold Coast metro areas with an order value of $550 or more, you’ll get free shipping! (Check the free delivery map to see if you’re in the zone.) Please note that inflatables don’t qualify for free shipping, even if rented alongside laser tag gear.

For orders under $550 or deliveries outside these metro areas, shipping costs will be calculated at checkout. If you prefer, you can always give us a call at 1800 266 587 to chat about delivery options.

If you’re in the metro Brisbane area, we’ll personally deliver your gear, usually on the business day before your event. The kit will be collected the next business day after your event. Just make sure someone is at the delivery address between 9 a.m. and 5 p.m. on both delivery and pickup days.

For other locations, we use StarTrack. Your gear will arrive 1 to 3 business days before your event. Please check your confirmation email for the exact estimated delivery date. Someone must be available to sign for the package between 9 a.m. and 5 p.m. on all delivery days. We’ll also arrange the return courier, and your gear will be collected the business day after your event.
 
Yes. StarTrack delivers laser tag rentals across Australia. Orders typically arrive 3–5 business days before the event. Check the expected delivery date in the confirmation email.

StarTrack also arranges return collection for the business day after the event.

Someone must be present at the delivery address between 9 a.m. and 5 p.m. on all relevant days — including delivery, backup days, and collection. A business address is recommended for this reason.

Note: Rentals to NT, SA, WA, and remote outback areas must be booked at least 3 weeks in advance to allow enough courier time.
 
Yes! The more details you provide about your delivery location, the smoother the whole process will be.

Business Address: Let us know the business name and where to deliver — reception, loading dock, or building concierge.

Residential Address: Make sure drivers can access your property. If you’re in a secure building, please ensure someone will be home on delivery day.

School Address: If delivery isn’t to the main School Office, please give us detailed directions to your exact location on campus.
We use StarTrack, which is owned by Australia Post, to deliver our laser tag rentals across Australia. While they aim to deliver packages directly to your door, some regional and rural areas might receive deliveries at their local post office instead.

This usually happens if the address regularly collects mail from the post office or if access to the property is tricky for the delivery drivers.

If this happens, you’ll get a card notifying you that your rental is ready for pickup, plus an email update from StarTrack with the details.

Boxes

Can I Pick Up the Boxes?

Absolutely! You’re welcome to pick up and drop off the boxes yourself to save on courier fees.

Just a heads up—if you’re ordering a large laser tag rental or adding inflatable hire, you’ll need enough space to transport the gear. For the box dimensions, click here.


You’re more than welcome to pick up and return your order from our shop in Brisbane, located in Shailer Park, Logan—right next door to the Loganholme Hyperdome Shopping Centre and just off the M1.

Pick-up will be the business day before your event, and returns are due the business day after. For example, if your event is on the weekend, you’d pick up on Friday and return on Monday.

Our shop hours are 9 am to 5 pm, Monday to Friday (excluding Public Holidays).

Need to collect early? Just let us know! We can arrange appointments for early pick-ups and returns between 7:30 am and 9 am.
 
Yes! If you're picking up your laser tag hire from our Brisbane shop in Shailer Park, here's what to expect:

A standard set of 8 laser taggers comes packed in two boxes. Each box measures 44cm x 42cm x 49cm and weighs around 16kg.

These two boxes can easily fit on the back seat of a small sedan like a Toyota Corolla or Hyundai i30—or in the boot of an SUV or 4WD.

If you're hiring a larger pack, we recommend leaving space in the back seats just to be safe!

 

LTIB_HQ

Ready When You Need Us: Staffing & Support

We’re here to make your laser tag event run smoothly! Whether you need help before, during, or after your hire, our team is ready to support you every step of the way.



Yes! We want to make sure your party goes smoothly. Our office hours are Monday to Friday, 9 am to 5 pm (Queensland time), excluding public holidays. You can reach us at 1800 266 587 during these times. For anything urgent outside office hours, we also have an after-hours emergency mobile number to help you out.



Yes! You can buy commercial-quality laser tag sets from Laser Tag in a Box. Just a heads up — this gear is commercial grade and costs quite a bit more than Nerf guns. Give us a call to see what we can do for you.

©2026 All rights reserved

Powered By Battlefield Sports